Privacy & Cookie Policy

PRIVACY POLICY

JBW SMITH LTD values your privacy, and therefore does not disclose information to third parties without your express permission. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

If you have any questions/comments about privacy, you should CONTACT US or write to: The Data Controller, JBW SMITH LTD, Haymount Works, West Port Cupar, Fife, KY15 4AW.
JBW SMITH LTD will collect any information given at the time of the ordering process only to enable us to input and process your order, unless you have given us your consent to use that information more broadly (see below). When you pay for goods your details are passed through our payment service provider system purely for payment processing and anti-fraud purposes, for your protection.

Where you have given your consent to be contacted JBW SMITH LTD may use your data to provide you, via email, post, telephone or SMS with information, products or services that you request from us or which we feel may be of interest to you, or share your details with selected third parties which we believe may be of interest to you. We may use the data in accordance with the preferences expressed in your acceptance of the JBW SMITH LTD cookie policy and terms and conditions of use of the JBW SMITH LTD website. If you wish to be deleted from our mailing list at any time please follow the unsubscribe link at the bottom of the email.

You have the right to access any information that we hold about you. Your right of access can be exercised in accordance with the UK Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
If you wish to contact us regarding our privacy policy please CONTACT US BY EMAIL or CALL US on 01334 654918.

COOKIES POLICY

Cookies are used on this ecommerce shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses when you register.
To understand visitor behavior on our website and to provide relevant and targeted advertising messages to our site visitors

What is a cookie?
A cookie is a small text file which is transferred to your device through your web browser when you visit our website or open certain emails. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier.
For more information about cookies please visit www.allaboutcookies.org.

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site:

Three types of cookie may be used during your visit to www.jbwsmith.com

Session cookies – Which allow the site to ‘remember’ content from page to page and are deleted after each visit.
Persistent cookies – Which are saved on your computer for a fixed period (usually a year or longer) and are not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. An example of when we might use these cookies would be to store your preferences, so that they are remembered for the next visit. Persistent cookies are not deleted after each visit.
Third party cookies – Which are used by our partners, for example, to help us measure site visitors.

How to control or delete cookies?
For instructions on how to control or delete cookies from your computer please visit http://www.aboutcookies.org